LoCost Pharmacy of Savannah, GA and Sheehan’s Pharmacy of Plains, PA both rely on Innovation’s PharmASSIST® pharmacy automation technology to fill hundreds of prescriptions each day. The PharmASSIST technology’s efficiency, accuracy, and system uptime are critical factors that help the community pharmacies keep up with their prescription volumes and free up staff to perform other revenue generating activities instead of having to troubleshoot problems.

LoCost Pharmacy, users of the PharmASSIST Symphony+ system (automated counting technology and workflow software) for just over five years, fills an average of 650 prescriptions daily with peaks reaching over 1000 a day. According to co-owner and R.Ph, Craig Cocke, “Our PharmASSIST system has been as solid as an anvil handling our busy workload. It’s definitely exceeded our expectations.” Cocke added, “If we do experience a problem, Innovation’s customer service is quick to diagnose and fix the issue, and does it in a very professional manner. Their response time is excellent and we definitely appreciate that in our line of business.”

Sheehan’s Pharmacy, a high-volume community pharmacy that has served Plains, PA for four decades, has employed the PharmASSIST SmartCabinet system (automated counting technology) for almost seven years. “Besides being a ‘plug-n-play’ system that’s easy to learn, our SmartCabinet technology has been extremely dependable over a long period of time with only an occasional hiccup,” said Chuck Obeid, owner and R.Ph. “Innovation’s service is also first rate; they follow up on everything and are very thorough, even checking in on us to see how things are going if they haven’t heard from us in awhile… something you don’t experience much of these days.”

“We’re extremely proud of the service we provide to our customers from the initial design phase and system selection right through to implementation, training, and our ongoing 24/7 customer support,” said David McNeal, national director of sales, community pharmacy, Innovation. “With so many businesses hurting right now, it’s invigorating to get such positive feedback from our customers and to hear their optimism.”

About Innovation Associates
Innovation Associates, Inc., a leader in the world of automated prescription dispensing, offers the PharmASSIST family of products to address the prescription growth, quality assurance, pharmacy workflow, and cost control challenges of all size pharmacies. With over three decades of broad-based, business experience, Innovation Associates is dedicated to delivering the highest-quality pharmacy automation products to the pharmacy industry. For more information on Innovation Associates, Inc., visit www.innovat.com.

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